Last Updated: September 2026

Overview

Our refund and return policy lasts between 15 and 30 days from the date of delivery, depending on the specific item. The exact period is stated on your invoice and order confirmation. If more than 30 days have passed since your purchase, we cannot offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all tags attached.

Several types of goods are exempt from being returned:

– Gift cards
– Final sale items
– Intimate apparel, underwear, or swimwear
– Custom or personalized items
– Items marked as non-returnable at the time of purchase

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

– Any item not in its original condition, is damaged, or is missing parts for reasons not due to our error.
– Any item that is returned more than 30 days after delivery.
– Any item that shows signs of wear, washing, or alteration.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 5 to 7 business days.

Late or Missing Refunds

If you have not received a refund yet, first check your bank account again.

Then contact your credit card company; it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you have done all of this and you still have not received your refund yet, please contact us at sylvia@sunshinedreamwear.com.

Sale Items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product in a different size or color, please send us an email at sylvia@sunshinedreamwear.com and send your item to the address below.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item was not marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver.

Shipping Returns

To return your product, you should mail your product to:

Sunshine Dream Clothing LLC
4979 Newport Ave, San Diego, CA 92107, USA

You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.

Need Help?

If you have any questions about our refund and return policy, please contact us at sylvia@sunshinedreamwear.com.